/* ============================================================
   TOKENS
   ============================================================ */
:root{
  --ink:#0F3459;
  --ink-2:#4A6178;
  --ink-3:#8598A9;
  --paper:#F5F8FB;
  --surface:#FFFFFF;
  --line:#E1E7EE;
  --line-strong:#CBD6E1;

  --blue-500:#2F6FB0;   --blue-600:#235D96;  --blue-tint:#E9F1FA;
  --green-500:#2F8E52;  --green-600:#1F7A44; --green-tint:#E7F5EC;
  --amber-500:#B0730B;  --amber-600:#92600A; --amber-tint:#FBF0DC;
  --coral-500:#C14A34;  --coral-600:#A83E2A; --coral-tint:#FBEAE6;

  --radius-sm:10px; --radius-md:16px; --radius-lg:24px; --radius-pill:999px;
  --shadow-sm:0 1px 2px rgba(15,52,89,.07), 0 1px 1px rgba(15,52,89,.04);
  --shadow-md:0 12px 28px rgba(15,52,89,.10), 0 2px 8px rgba(15,52,89,.05);
  --shadow-lg:0 24px 48px rgba(15,52,89,.14), 0 4px 12px rgba(15,52,89,.06);

  --font-display:'Lexend', ui-sans-serif, system-ui, sans-serif;
  --font-body:'Inter', ui-sans-serif, system-ui, sans-serif;
  --font-mono:'JetBrains Mono', ui-monospace, monospace;

  --header-h:72px;
  --wrap:1120px;
  --ease:cubic-bezier(.22,.61,.36,1);
}

*,*::before,*::after{box-sizing:border-box;}
html{scroll-behavior:smooth;}
@media (prefers-reduced-motion: reduce){
  html{scroll-behavior:auto;}
  *,*::before,*::after{animation-duration:.001ms !important;animation-iteration-count:1 !important;transition-duration:.001ms !important;scroll-behavior:auto !important;}
}
body{
  margin:0;
  font-family:var(--font-body);
  color:var(--ink);
  background:var(--paper);
  -webkit-font-smoothing:antialiased;
  line-height:1.5;
}
h1,h2,h3,h4{font-family:var(--font-display);color:var(--ink);margin:0;letter-spacing:-.01em;}
p{margin:0;}
ul,ol{margin:0;padding:0;}
a{color:var(--blue-600);text-decoration:none;}
button{font-family:inherit;}
img,svg{display:block;}
.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;}

.skip-link{
  position:absolute;left:12px;top:-48px;background:var(--ink);color:#fff;padding:10px 16px;
  border-radius:var(--radius-sm);z-index:1000;transition:top .15s var(--ease);font-weight:600;
}
.skip-link:focus{top:12px;}

:focus-visible{outline:2.5px solid var(--blue-500);outline-offset:2px;border-radius:6px;}

.wrap{max-width:var(--wrap);margin:0 auto;padding:0 20px;}

/* ============================================================
   ICONS
   ============================================================ */
.icon{width:22px;height:22px;stroke:currentColor;stroke-width:1.75;fill:none;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0;}

/* ============================================================
   HEADER
   ============================================================ */
.site-header{
  position:sticky;top:0;z-index:100;background:rgba(245,248,251,.82);backdrop-filter:blur(14px) saturate(1.4);
  -webkit-backdrop-filter:blur(14px) saturate(1.4);
  border-bottom:1px solid transparent;
  transition:border-color .25s var(--ease), box-shadow .25s var(--ease);
}
.site-header.scrolled{border-color:var(--line);box-shadow:0 4px 20px rgba(15,52,89,.06);}
.header-inner{
  max-width:var(--wrap);margin:0 auto;padding:12px 20px;min-height:var(--header-h);
  display:flex;align-items:center;gap:14px;
}
.brand{display:flex;align-items:center;gap:10px;cursor:pointer;background:none;border:none;padding:0;text-align:left;flex-shrink:0;}
.brand-crest{
  width:36px;height:36px;object-fit:contain;flex-shrink:0;
}
.brand-text{display:flex;flex-direction:column;justify-content:center;gap:3px;line-height:1.22;max-width:190px;}
.brand-line1{font-family:var(--font-display);font-weight:600;font-size:.75rem;color:var(--ink);}
@media (min-width:480px){ .brand-text{max-width:240px;} .brand-line1{font-size:.8rem;} }
@media (min-width:640px){ .brand-text{max-width:290px;} .brand-line1{font-size:.85rem;} }
@media (min-width:900px){ .brand-text{max-width:380px;} .brand-line1{font-size:.9375rem;} }

.header-search{
  position:relative;width:100%;max-width:0;opacity:0;overflow:hidden;
  transition:max-width .32s var(--ease), opacity .28s var(--ease);
}
.site-header.scrolled .header-search{max-width:280px;opacity:1;}
.header-search input{
  width:100%;height:42px;border-radius:var(--radius-pill);border:1.5px solid var(--line-strong);
  background:var(--surface);padding:0 16px 0 40px;font-size:.9rem;color:var(--ink);font-family:var(--font-body);
}
.header-search input:focus{outline:none;border-color:var(--blue-500);box-shadow:0 0 0 4px var(--blue-tint);}
.header-search .search-submit-icon{
  position:absolute;left:6px;top:50%;transform:translateY(-50%);width:30px;height:30px;border-radius:50%;
  border:none;background:none;color:var(--ink-3);display:flex;align-items:center;justify-content:center;cursor:pointer;
  transition:color .16s var(--ease), background .16s var(--ease);
}
.header-search .search-submit-icon:hover{color:var(--blue-600);background:var(--blue-tint);}
.header-search .search-submit-icon .icon{width:16px;height:16px;}

/* ---- Primary nav ---- */
.main-nav{display:none;align-items:center;gap:4px;margin-left:8px;flex-shrink:0;}
@media (min-width:900px){ .main-nav{display:flex;} }
.nav-link{
  background:none;border:none;font-family:var(--font-body);font-weight:500;font-size:.9rem;color:var(--ink-2);
  padding:9px 14px;border-radius:var(--radius-pill);cursor:pointer;transition:background .16s var(--ease), color .16s var(--ease);
}
.nav-link:hover{color:var(--ink);background:var(--paper);}
.nav-link.active{color:var(--blue-600);background:var(--blue-tint);font-weight:600;}

.header-right{display:flex;align-items:center;gap:10px;margin-left:auto;flex-shrink:0;}

.hamburger{
  display:flex;width:40px;height:40px;border-radius:12px;border:1.5px solid var(--line);background:var(--surface);
  align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;color:var(--ink);
}
@media (min-width:900px){ .hamburger{display:none;} }
.hamburger .icon{width:19px;height:19px;}

.mobile-menu{
  max-width:var(--wrap);margin:0 auto;padding:6px 20px 16px;display:flex;flex-direction:column;gap:2px;
}
@media (min-width:900px){ .mobile-menu{display:none !important;} }
.mobile-menu-link{
  text-align:left;background:none;border:none;font-family:var(--font-body);font-weight:500;font-size:.95rem;
  color:var(--ink);padding:12px 10px;border-radius:var(--radius-sm);cursor:pointer;
}
.mobile-menu-link:hover{background:var(--paper);}
.mobile-menu-link.active{color:var(--blue-600);background:var(--blue-tint);font-weight:600;}

/* ============================================================
   BREADCRUMB
   ============================================================ */
.breadcrumb{
  max-width:var(--wrap);margin:0 auto;padding:22px 20px 0;
  display:flex;align-items:center;gap:8px;font-size:.875rem;color:var(--ink-2);font-weight:500;flex-wrap:wrap;
}
.breadcrumb button{background:none;border:none;color:var(--ink-2);font-weight:500;font-size:.875rem;cursor:pointer;padding:2px 0;font-family:var(--font-body);}
.breadcrumb button:hover{color:var(--blue-600);text-decoration:underline;}
.breadcrumb .sep{color:var(--line-strong);}
.breadcrumb .current{color:var(--ink);font-weight:600;}

/* ============================================================
   HERO
   ============================================================ */
.hero{position:relative;padding:64px 20px 44px;text-align:center;overflow:hidden;}
.hero-glow{
  position:absolute;inset:0;z-index:0;pointer-events:none;
  background:
    radial-gradient(560px 340px at 18% -10%, rgba(47,111,176,.14), transparent 60%),
    radial-gradient(520px 320px at 85% 0%, rgba(15,52,89,.10), transparent 55%);
}
.hero-inner{position:relative;z-index:1;max-width:760px;margin:0 auto;}
.eyebrow{
  font-family:var(--font-display);font-weight:600;font-size:.8rem;letter-spacing:.06em;text-transform:uppercase;
  color:var(--blue-600);margin-bottom:16px;
}
.hero h1{font-size:clamp(1.6rem,1rem + 2.3vw,2.5rem);font-weight:700;line-height:1.16;}
.hero-sub{margin-top:14px;font-size:1.15rem;color:var(--ink-2);font-weight:500;}

.search-box{
  position:relative;margin:32px auto 0;max-width:620px;
}
.search-box .search-submit-icon-lg{
  position:absolute;left:12px;top:50%;transform:translateY(-50%);width:42px;height:42px;border-radius:50%;
  border:none;background:none;color:var(--ink-3);display:flex;align-items:center;justify-content:center;cursor:pointer;
  transition:color .16s var(--ease), background .16s var(--ease);
}
.search-box .search-submit-icon-lg:hover{color:var(--blue-600);background:var(--blue-tint);}
.search-box .search-submit-icon-lg .icon-search{position:static;transform:none;width:22px;height:22px;pointer-events:none;}
.search-box input{
  width:100%;height:64px;border-radius:var(--radius-pill);border:1.5px solid var(--line-strong);
  background:var(--surface);padding:0 58px;font-size:1.05rem;color:var(--ink);box-shadow:var(--shadow-lg);
  font-family:var(--font-body);transition:box-shadow .2s var(--ease), border-color .2s var(--ease);
}
.search-box input::placeholder{color:var(--ink-3);}
.search-box input:focus{outline:none;border-color:var(--blue-500);box-shadow:0 0 0 5px var(--blue-tint), var(--shadow-lg);}
.search-clear{
  position:absolute;right:16px;top:50%;transform:translateY(-50%);width:34px;height:34px;border-radius:50%;
  border:none;background:var(--paper);color:var(--ink-2);display:flex;align-items:center;justify-content:center;cursor:pointer;
}
.search-clear:hover{background:var(--line);}
.search-clear .icon{width:16px;height:16px;}

.quick-access-buttons{
  margin-top:24px;display:flex;flex-wrap:wrap;gap:10px;justify-content:center;
}
.qab-btn{
  display:inline-flex;align-items:center;gap:8px;height:44px;padding:0 18px 0 14px;border-radius:var(--radius-pill);
  background:var(--surface);border:1.5px solid var(--line);color:var(--ink);font-weight:600;font-size:.875rem;
  font-family:var(--font-body);cursor:pointer;transition:border-color .18s var(--ease), transform .18s var(--ease), box-shadow .18s var(--ease), background .18s var(--ease);
  box-shadow:var(--shadow-sm);
}
.qab-btn:hover{border-color:var(--blue-500);box-shadow:var(--shadow-md);transform:translateY(-2px);background:var(--blue-tint);}
.qab-btn .icon{width:17px;height:17px;color:var(--blue-600);flex-shrink:0;}

.last-updated{
  margin-top:20px;font-size:.75rem;color:var(--ink-3);font-weight:500;letter-spacing:.02em;
}

/* ============================================================
   SECTION HEADINGS
   ============================================================ */
.section{padding:56px 20px;}
.section-head{max-width:var(--wrap);margin:0 auto 26px;display:flex;align-items:baseline;justify-content:space-between;gap:16px;}
.section-head h2{font-size:1.5rem;font-weight:600;}
.section-head p{color:var(--ink-2);font-size:.9375rem;margin-top:4px;}

/* ============================================================
   UPDATES
   ============================================================ */
.update-card{
  max-width:var(--wrap);margin:0 auto;background:linear-gradient(135deg,var(--ink) 0%,#194875 100%);
  color:#fff;border-radius:var(--radius-lg);padding:28px 30px;display:flex;align-items:center;gap:22px;
  box-shadow:var(--shadow-md);
}
.update-card .badge{
  flex-shrink:0;background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.28);color:#fff;
  font-size:.7rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;padding:6px 12px;border-radius:var(--radius-pill);
}
.update-card h3{color:#fff;font-size:1.15rem;font-weight:600;margin-bottom:6px;}
.update-card p{color:rgba(255,255,255,.82);font-size:.9375rem;line-height:1.55;}
.update-card .update-body{flex:1;}
.update-card .update-date{display:block;color:rgba(255,255,255,.6);font-size:.78rem;font-weight:500;margin-bottom:8px;}
.update-card-link{
  flex-shrink:0;display:inline-flex;align-items:center;gap:6px;color:#fff;font-weight:600;font-size:.875rem;
  background:rgba(255,255,255,.12);border:1.5px solid rgba(255,255,255,.35);padding:11px 18px;border-radius:var(--radius-pill);
  cursor:pointer;white-space:nowrap;transition:background .18s var(--ease);
}
.update-card-link:hover{background:rgba(255,255,255,.22);}
@media (max-width:700px){ .update-card{flex-direction:column;align-items:flex-start;} .update-card-link{width:100%;justify-content:center;} }

/* ============================================================
   CATEGORY GRID
   ============================================================ */
.category-grid{
  max-width:var(--wrap);margin:0 auto;display:grid;grid-template-columns:repeat(2,1fr);gap:16px;
}
@media (min-width:640px){ .category-grid{grid-template-columns:repeat(3,1fr);} }
@media (min-width:960px){ .category-grid{grid-template-columns:repeat(5,1fr);} }

.cat-card{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);padding:20px 18px;
  text-align:left;cursor:pointer;display:flex;flex-direction:column;gap:12px;box-shadow:var(--shadow-sm);
  transition:transform .2s var(--ease), box-shadow .2s var(--ease), border-color .2s var(--ease);
}
.cat-card:hover{transform:translateY(-3px);box-shadow:var(--shadow-md);border-color:var(--line-strong);}
.cat-card .cat-icon{
  width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;
  background:var(--blue-tint);color:var(--blue-600);
}
.cat-card h3{font-size:.95rem;font-weight:600;line-height:1.3;}
.cat-card p{font-size:.8125rem;color:var(--ink-2);line-height:1.4;}
.cat-card .cat-count{font-size:.75rem;color:var(--ink-3);font-weight:600;margin-top:auto;padding-top:4px;}

/* ============================================================
   TOPIC GRID (homepage "Popular Topics" — big premium cards)
   ============================================================ */
.topic-grid{
  max-width:var(--wrap);margin:0 auto;display:grid;grid-template-columns:repeat(2,1fr);gap:16px;
}
@media (min-width:640px){ .topic-grid{grid-template-columns:repeat(3,1fr);} }
@media (min-width:1024px){ .topic-grid{grid-template-columns:repeat(4,1fr);} }

.topic-card{
  position:relative;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);
  padding:26px 22px;text-align:left;cursor:pointer;display:flex;flex-direction:column;gap:14px;overflow:hidden;
  box-shadow:var(--shadow-sm);
  transition:transform .22s var(--ease), box-shadow .22s var(--ease), border-color .22s var(--ease);
}
.topic-card::after{
  content:"";position:absolute;inset:0;border-radius:inherit;padding:1px;pointer-events:none;opacity:0;
  background:linear-gradient(135deg, var(--blue-500), transparent 45%);
  -webkit-mask:linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0);
  -webkit-mask-composite:xor; mask-composite:exclude;
  transition:opacity .22s var(--ease);
}
.topic-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg);border-color:transparent;}
.topic-card:hover::after{opacity:1;}
.topic-card .topic-icon{
  width:48px;height:48px;border-radius:14px;display:flex;align-items:center;justify-content:center;
  background:linear-gradient(150deg, var(--blue-tint), #dfeaf7);color:var(--blue-600);
}
.topic-card .topic-icon .icon{width:24px;height:24px;}
.topic-card h3{font-size:1.05rem;font-weight:600;line-height:1.3;}
.topic-card p{font-size:.85rem;color:var(--ink-2);line-height:1.5;}
.topic-card .topic-arrow{
  margin-top:auto;display:flex;align-items:center;gap:6px;font-size:.8125rem;font-weight:600;color:var(--blue-600);
  opacity:0;transform:translateX(-4px);transition:opacity .18s var(--ease), transform .18s var(--ease);
}
.topic-card:hover .topic-arrow{opacity:1;transform:translateX(0);}

.view-all-row{max-width:var(--wrap);margin:22px auto 0;display:flex;justify-content:center;}
.link-more{
  background:none;border:none;color:var(--blue-600);font-weight:600;font-size:.9rem;cursor:pointer;
  display:inline-flex;align-items:center;gap:6px;font-family:var(--font-body);padding:8px 4px;
}
.link-more .arrow{transition:transform .18s var(--ease);}
.link-more:hover .arrow{transform:translateX(3px);}

/* ============================================================
   FAQ ACCORDION
   ============================================================ */
.faq-list{max-width:var(--wrap);margin:0 auto;display:flex;flex-direction:column;gap:12px;}
.faq-item{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);overflow:hidden;
  box-shadow:var(--shadow-sm);
  transition:border-color .18s var(--ease), box-shadow .18s var(--ease);
  scroll-margin-top:100px;
}
.faq-item.flash{animation:flash-hl 1.6s var(--ease);}
@keyframes flash-hl{
  0%{box-shadow:0 0 0 4px var(--blue-tint);border-color:var(--blue-500);}
  100%{box-shadow:none;border-color:var(--line);}
}
.faq-trigger{
  width:100%;display:flex;align-items:center;gap:14px;padding:18px 20px;background:none;border:none;
  cursor:pointer;text-align:left;font-family:var(--font-display);font-size:1rem;font-weight:600;color:var(--ink);
}
.faq-trigger .q-text{flex:1;line-height:1.4;}
.faq-trigger .chev{
  flex-shrink:0;width:20px;height:20px;color:var(--ink-3);transition:transform .28s var(--ease);
}
.faq-item.open .faq-trigger .chev{transform:rotate(180deg);color:var(--blue-600);}
.faq-trigger:hover .q-text{color:var(--blue-600);}

.faq-panel-outer{display:grid;grid-template-rows:0fr;transition:grid-template-rows .32s var(--ease);}
.faq-item.open .faq-panel-outer{grid-template-rows:1fr;}
.faq-panel-inner{overflow:hidden;}
.faq-answer{padding:0 20px 22px 20px;color:var(--ink-2);font-size:.95rem;line-height:1.65;}
.faq-answer p{margin-bottom:12px;}
.faq-answer p:last-child{margin-bottom:0;}
.faq-answer ul,.faq-answer ol{margin:0 0 12px 0;padding-left:22px;display:flex;flex-direction:column;gap:6px;}
.faq-answer li{padding-left:2px;}
.faq-answer strong{color:var(--ink);font-weight:600;}
.faq-answer a:not(.btn){color:var(--blue-600);font-weight:600;text-underline-offset:2px;text-decoration:underline;}
.faq-answer .code{
  font-family:var(--font-mono);font-size:.85em;background:var(--paper);border:1px solid var(--line);
  padding:1px 6px;border-radius:6px;color:var(--ink);
}

/* info boxes */
.box{border-radius:var(--radius-sm);padding:14px 16px;margin:14px 0;font-size:.9rem;line-height:1.55;border:1px solid transparent;}
.box p{margin:0;}
.box p + p{margin-top:8px;}
.box ul{margin:0;padding-left:20px;}
.box::before{
  display:inline-flex;align-items:center;gap:6px;font-family:var(--font-display);font-weight:700;
  font-size:.72rem;letter-spacing:.04em;text-transform:uppercase;margin-bottom:6px;
}
.box-need-help{background:var(--blue-tint);color:var(--blue-600);border-color:rgba(47,111,176,.18);}
.box-need-help::before{content:"● Need Help?";color:var(--blue-600);}
.box-need-help strong{color:var(--blue-600);}
.box-important{background:var(--amber-tint);color:var(--amber-600);border-color:rgba(176,115,11,.2);}
.box-important::before{content:"● Important";color:var(--amber-600);}
.box-important strong{color:var(--amber-600);}
.box-good-to-know{background:var(--green-tint);color:var(--green-600);border-color:rgba(47,142,82,.2);}
.box-good-to-know::before{content:"● Good to Know";color:var(--green-600);}
.box-good-to-know strong{color:var(--green-600);}
.box-warning{background:var(--coral-tint);color:var(--coral-600);border-color:rgba(193,74,52,.2);}
.box-warning::before{content:"● Warning";color:var(--coral-600);}
.box-warning strong{color:var(--coral-600);}
.box-pending{background:#F1EEF9;color:#5B4B8A;border-color:rgba(91,75,138,.2);}
.box-pending::before{content:"● To Be Confirmed";color:#5B4B8A;}
.box-pending strong{color:#5B4B8A;}

/* Q/A/Action/Contact structure */
.answer-line{display:flex;gap:10px;margin-bottom:12px;}
.answer-line:last-child{margin-bottom:0;}
.answer-line .tag{
  flex-shrink:0;font-family:var(--font-display);font-weight:700;font-size:.72rem;letter-spacing:.04em;
  text-transform:uppercase;padding:3px 0;width:64px;color:var(--ink-3);
}
.answer-line.action .tag{color:var(--blue-600);}
.answer-line.contact .tag{color:var(--green-600);}
.answer-line .line-body{flex:1;}
.answer-line .line-body a.email{
  display:inline-flex;align-items:center;gap:6px;font-size:.875rem;font-weight:600;color:var(--green-600);
  background:var(--green-tint);padding:6px 12px;border-radius:var(--radius-pill);margin-top:4px;
}

/* buttons inside answers */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:7px;height:44px;background:var(--ink);color:#fff !important;font-weight:600;
  font-size:.875rem;padding:0 20px;border-radius:var(--radius-pill);text-decoration:none !important;
  margin:4px 6px 4px 0;transition:transform .16s var(--ease), box-shadow .16s var(--ease), background .16s var(--ease);
  font-family:var(--font-body);box-sizing:border-box;
}
.btn:hover{transform:translateY(-1px);box-shadow:var(--shadow-sm);background:#0c2a47;}
.btn-ghost{background:var(--surface);color:var(--ink) !important;border:1.5px solid var(--line-strong);}
.btn-ghost:hover{background:var(--paper);border-color:var(--ink-3);}
.btn::after{content:"↗";font-size:.8em;opacity:.7;}
.btn[href^="mailto"]::after{content:"✉";}

/* related / you may also need */
.related-block{padding:16px 20px 22px;border-top:1px solid var(--line);background:var(--paper);}
.related-block .related-label{font-size:.72rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--ink-3);margin-bottom:10px;display:block;}
.related-chips{display:flex;flex-wrap:wrap;gap:8px;}
.related-chip{
  background:var(--surface);border:1px solid var(--line);color:var(--ink);font-size:.8125rem;font-weight:500;
  padding:9px 14px;border-radius:var(--radius-pill);cursor:pointer;font-family:var(--font-body);
  transition:border-color .16s var(--ease), color .16s var(--ease);
}
.related-chip:hover{border-color:var(--blue-500);color:var(--blue-600);}

/* feedback widget: "Was this helpful?" */
.feedback-widget{
  padding:14px 20px;border-top:1px solid var(--line);display:flex;align-items:center;gap:12px;flex-wrap:wrap;
}
.feedback-widget .fw-label{font-size:.8125rem;color:var(--ink-2);font-weight:500;}
.feedback-widget .fw-btns{display:flex;gap:8px;}
.fw-btn{
  display:inline-flex;align-items:center;gap:6px;background:var(--surface);border:1.5px solid var(--line);
  color:var(--ink-2);font-size:.8125rem;font-weight:600;padding:6px 12px;border-radius:var(--radius-pill);
  cursor:pointer;font-family:var(--font-body);transition:border-color .15s var(--ease), background .15s var(--ease), color .15s var(--ease);
}
.fw-btn:hover{border-color:var(--line-strong);background:var(--paper);}
.fw-btn.voted-yes{background:var(--green-tint);border-color:rgba(47,142,82,.3);color:var(--green-600);}
.fw-btn.voted-no{background:var(--coral-tint);border-color:rgba(193,74,52,.3);color:var(--coral-600);}
.feedback-widget.answered .fw-btn:not(.voted-yes):not(.voted-no){opacity:.4;pointer-events:none;}
.feedback-thanks{font-size:.8125rem;color:var(--green-600);font-weight:600;display:flex;align-items:center;gap:6px;}

/* ============================================================
   LINK CARDS (Forms & Portals)
   ============================================================ */
.link-grid{max-width:var(--wrap);margin:0 auto;display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:12px;}
.link-card{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);padding:18px 20px;box-shadow:var(--shadow-sm);
  display:flex;flex-direction:column;gap:10px;transition:border-color .18s var(--ease), transform .18s var(--ease), box-shadow .18s var(--ease);
}
.link-card:hover{border-color:var(--line-strong);box-shadow:var(--shadow-sm);transform:translateY(-2px);}
.link-card h3{font-size:.9375rem;font-weight:600;line-height:1.35;}
.link-card p{font-size:.8125rem;color:var(--ink-2);line-height:1.5;flex:1;}
.link-card .btn{align-self:flex-start;margin:0;}

/* ============================================================
   CONTACT CARDS
   ============================================================ */
.contact-group{max-width:var(--wrap);margin:0 auto 30px;}
.contact-group h3{font-size:1.0625rem;font-weight:600;margin-bottom:12px;padding-bottom:10px;border-bottom:1px solid var(--line);}
.contact-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:12px;}
.contact-card{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);padding:16px 18px;box-shadow:var(--shadow-sm);
  transition:border-color .18s var(--ease), box-shadow .18s var(--ease);
}
.contact-card:hover{border-color:var(--line-strong);box-shadow:var(--shadow-sm);}
.contact-card h4{font-size:.9375rem;font-weight:600;margin-bottom:3px;}
.contact-card .role{font-size:.8125rem;color:var(--ink-2);line-height:1.4;margin-bottom:10px;}
.contact-card .loc{font-size:.75rem;color:var(--ink-3);margin-top:6px;display:flex;gap:6px;align-items:flex-start;}
.contact-card .loc .icon{width:14px;height:14px;margin-top:2px;}
.contact-card a.email{
  display:inline-flex;align-items:center;gap:6px;font-size:.8125rem;font-weight:600;color:var(--blue-600);
  background:var(--blue-tint);padding:7px 12px;border-radius:var(--radius-pill);
}
.contact-card a.email:hover{background:#dcebf9;}
.contact-card a.email .icon{width:14px;height:14px;}

/* ============================================================
   SEARCH RESULTS
   ============================================================ */
.result-type-label{font-size:.7rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--ink-3);padding:2px 9px;border:1px solid var(--line);border-radius:var(--radius-pill);}
.faq-trigger .result-meta{display:flex;flex-direction:column;flex:1;gap:6px;}
.faq-trigger .result-meta .cat-pill{display:inline-flex;width:fit-content;}
.cat-pill{font-size:.7rem;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--blue-600);background:var(--blue-tint);padding:3px 9px;border-radius:var(--radius-pill);}

.result-group{max-width:var(--wrap);margin:0 auto;}
.result-group + .result-group{margin-top:32px;}
.result-group-title{font-size:.95rem;font-weight:600;color:var(--ink-2);margin:0 0 12px;}

.best-match-label{
  display:inline-flex;align-items:center;gap:6px;font-size:.72rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;
  color:var(--green-600);background:var(--green-tint);padding:4px 11px;border-radius:var(--radius-pill);margin:0 0 12px;
}
.faq-item.best-match{border-color:var(--green-500);box-shadow:0 0 0 3px var(--green-tint), var(--shadow-sm);}

.empty-state{max-width:560px;margin:20px auto;text-align:center;padding:40px 20px;}
.empty-state .icon{width:44px;height:44px;color:var(--ink-3);margin:0 auto 16px;}
.empty-state h3{font-size:1.15rem;margin-bottom:8px;}
.empty-state p{color:var(--ink-2);font-size:.9375rem;margin-bottom:20px;line-height:1.55;}
.empty-state-suggestions{max-width:640px;margin:28px auto 0;text-align:left;}
.empty-state-suggestions .suggest-label{font-size:.8125rem;font-weight:600;color:var(--ink-2);margin-bottom:12px;display:block;text-align:center;}

/* ============================================================
   QUICK LINKS
   ============================================================ */
.quicklink-grid{max-width:var(--wrap);margin:0 auto;display:grid;grid-template-columns:repeat(2,1fr);gap:14px;}
@media (min-width:640px){ .quicklink-grid{grid-template-columns:repeat(3,1fr);} }
.quicklink-card{
  display:flex;align-items:center;gap:16px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);
  padding:20px 18px;text-decoration:none !important;color:var(--ink);box-shadow:var(--shadow-sm);
  transition:transform .2s var(--ease), box-shadow .2s var(--ease), border-color .2s var(--ease);
}
.quicklink-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-md);border-color:transparent;}
.quicklink-card .ql-icon{
  width:46px;height:46px;border-radius:13px;background:linear-gradient(150deg, var(--blue-tint), #dfeaf7);color:var(--blue-600);flex-shrink:0;
  display:flex;align-items:center;justify-content:center;transition:transform .2s var(--ease);
}
.quicklink-card:hover .ql-icon{transform:scale(1.08);}
.quicklink-card .ql-icon .icon{width:22px;height:22px;}
.quicklink-card .ql-text{display:flex;flex-direction:column;gap:3px;flex:1;min-width:0;}
.quicklink-card .ql-text strong{font-size:.9375rem;font-weight:600;font-family:var(--font-display);}
.quicklink-card .ql-text span{font-size:.79rem;color:var(--ink-2);line-height:1.4;}
.quicklink-card .ql-arrow{color:var(--ink-3);font-weight:600;flex-shrink:0;transition:transform .18s var(--ease), color .18s var(--ease);}
.quicklink-card:hover .ql-arrow{transform:translateX(3px);color:var(--blue-600);}

/* ============================================================
   NEED MORE HELP (bottom, persistent)
   ============================================================ */
.need-help-section{padding:56px 20px 64px;}
.need-help-grid{max-width:var(--wrap);margin:0 auto;display:grid;grid-template-columns:1fr;gap:18px;}
@media (min-width:720px){ .need-help-grid{grid-template-columns:1fr 1fr;} }
.need-help-card{
  background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:36px 32px;
  box-shadow:var(--shadow-sm);display:flex;flex-direction:column;gap:14px;align-items:flex-start;
  transition:box-shadow .22s var(--ease), transform .22s var(--ease), border-color .22s var(--ease);
}
.need-help-card:hover{box-shadow:var(--shadow-lg);transform:translateY(-4px);border-color:transparent;}
.need-help-card .nh-icon{
  width:58px;height:58px;border-radius:16px;background:linear-gradient(135deg,var(--ink) 0%,#194875 100%);
  display:flex;align-items:center;justify-content:center;box-shadow:0 8px 18px rgba(15,52,89,.22);
  transition:transform .22s var(--ease);
}
.need-help-card:hover .nh-icon{transform:scale(1.06) rotate(-2deg);}
.need-help-card .nh-icon .icon{color:#fff;width:27px;height:27px;}
.need-help-card h3{font-size:1.2rem;font-weight:600;}
.need-help-card p{color:var(--ink-2);font-size:.925rem;line-height:1.6;}
.need-help-card .btn{margin-top:6px;}

/* ============================================================
   FOOTER
   ============================================================ */
.site-footer{border-top:1px solid var(--line);padding:36px 20px;}
.footer-inner{max-width:var(--wrap);margin:0 auto;display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-wrap:wrap;}
.footer-brand{display:flex;align-items:flex-start;gap:12px;}
.footer-crest{width:34px;height:34px;object-fit:contain;flex-shrink:0;margin-top:2px;}
.footer-brand-text{display:flex;flex-direction:column;gap:2px;font-size:.875rem;color:var(--ink-2);}
.footer-brand-text strong{color:var(--ink);font-family:var(--font-display);font-size:.9375rem;}
.footer-meta{color:var(--ink-3);font-size:.8125rem;text-align:right;display:flex;flex-direction:column;gap:4px;}
.footer-credit{color:var(--ink-2);}
.footer-credit strong{color:var(--ink);font-weight:600;}

/* ============================================================
   FLOATING HELP BUTTON + BACK TO TOP
   ============================================================ */
.floating-help-btn{
  position:fixed;right:22px;bottom:22px;z-index:91;display:flex;align-items:center;gap:8px;
  background:var(--ink);color:#fff;border:none;border-radius:var(--radius-pill);padding:14px 20px 14px 16px;
  font-family:var(--font-display);font-weight:600;font-size:.875rem;cursor:pointer;box-shadow:var(--shadow-lg);
  transition:transform .18s var(--ease), box-shadow .18s var(--ease), background .18s var(--ease);
}
.floating-help-btn:hover{transform:translateY(-2px);box-shadow:0 20px 40px rgba(15,52,89,.24);background:#0c2a47;}
.floating-help-btn .icon{width:19px;height:19px;flex-shrink:0;}
@media (max-width:480px){ .floating-help-btn span{display:none;} .floating-help-btn{padding:14px;} }

.back-to-top{
  position:fixed;right:22px;bottom:84px;width:46px;height:46px;border-radius:50%;background:var(--surface);color:var(--ink);
  border:1.5px solid var(--line-strong);display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:var(--shadow-md);
  opacity:0;pointer-events:none;transform:translateY(10px);transition:opacity .22s var(--ease), transform .22s var(--ease);z-index:90;
}
.back-to-top.show{opacity:1;pointer-events:auto;transform:translateY(0);}
.back-to-top:hover{background:var(--paper);}
.back-to-top .icon{width:20px;height:20px;}
@media (max-width:480px){ .back-to-top{bottom:74px;width:42px;height:42px;} }

/* ============================================================
   REVEAL ANIMATION
   ============================================================ */
.reveal{opacity:0;transform:translateY(14px);transition:opacity .5s var(--ease), transform .5s var(--ease);}
.reveal.in-view{opacity:1;transform:translateY(0);}

/* ============================================================
   MISC
   ============================================================ */
[hidden]{display:none !important;}